On-Demand Conference


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Unlocking Possibilities with CVBs
Lesley Williams, Managing Director, BestCities Global Alliance
Jessica Chang, Director North Asia, Melbourne Convention Bureau (MCB)
Christopher Zhang, Managing Director, PTC Express Travel

Southeast Asia & Indochina
Philippine MICE: Innovations and Best Practices
Jing Lagandaon, Chairman, PACEOS – Philippine Association of Convention / Exhibition Organizers and Suppliers, COO, Global-Link MP Events International Inc.
Agnes Pacis, VP, PACEOS, VP and General Manager, SMX Convention Center
Maria Anthonette C. Velasco-Allones, COO, Tourism Promotions Board

India & South Asia
Talk 1: The Future of MICE in India
S. Balasubramanian, President, IEIA – Indian Exhibition Industry Association

India & South Asia
Talk 2: Post-COVID-19 Tourism & MICE Industry Recovery
Kimarli Fernando, Chairman, Sri Lanka Convention Bureau (SLCB)
Dr. Susie Perera De Silva, Deputy Director General – Public Health Services, Ministry of Health, Sri Lanka
Dileep Mudadeniya, CEO, Cinnamon Life, Vice President, John Keels Group (moderator)

North Asia
The Outlook of MICE Travel in China’s Market
Kris Van Goethem, Managing Director, MICE, Leisure & Sport, Thomas Cook China
Olivia Chen, CMO, Thomas Cook China

Talk 1: Melbourne’s Innovation and Pursuit of Connection: Differentiation on the Road to Recovery and Growth
Julia Swanson, CEO, Melbourne Convention Bureau (MCB)
Peter King, CEO, Melbourne Convention and Exhibition Centre (MCEC)

Talk 2: The Future of Business Events: Recovery, Resilience, and Innovation
Anna Hayward, Head of Auckland Convention Bureau, Auckland Tourism, Events and Economic Development (ATEED)
Barbara Maple, President, Barbara Maple & Associates, Chair, Auckland International Business Events Advisory Group (Moderator)
Steve Armitage, General Manager – Destination, Auckland Tourism, Events and Economic Development (ATEED)
Lisa Gardiner, Global Manager Business Events, Tourism New Zealand

Europe & America
Talk 1: What’s Next in the Constantly Changing Business Events Industry
Matthias Schultze, Managing Director, German Convention Bureau (GCB)

Europe & America
Talk 2: Regional Diversity as a Key to the Global Competitiveness of the Destination in Post Pandemic Era
Alexey Kalachev, CEO, Russian Convention Bureau (RCB)
Alexander Porodnov, CEO, ANO “Investment Promotion Agency of the Sverdlovsk Region”
Pavel Mayorov, CEO, Krasnodar Region Development Corporation NJSC

The Future of Incentive Travel in Africa: The Barriers & Opportunities
Tes Proos, President, SITE Africa
Corné Koch, Head, Cape Town & Western Cape Convention Bureau
Frank Murangwa, Director of Destination Marketing, Rwanda Convention Bureau
Jillian Blackbeard, CEO, The Victoria Falls Regional Association

Tours & Activities

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India & South Asia
Talk 1: The Road Ahead in the New Normal & Emerging Travel Trends
Daniel D’souza, President & Country Head, Leisure, SOTC Travel

India & South Asia
Talk 2: Destination Storytelling in India
Vijay Prabhat Kamalakara, Founder & CEO, Storytrails

North Asia
Talk 1: The Outlook for Tours & Activities in China’s Market
Brian Bergey, CEO & Co-Founder, Lost Plate Food Tours

North Asia
Talk 2: Pre- and Post-COVID-19 Comparison of the South Korean Travel Industry
Donggun Lee, Founder & CEO, MyRealTrip
NaeYoung (Sophia) Kwon, Business Development Lead – Experiences, MyRealTrip
Baromi Kim, Business Development Lead – Key Accounts, MyRealTrip

North Asia
Talk 3: Trends in Japan: Before COVID and After COVID
Takahiro Noguchi, CEO, Beauty of Japan

Europe & America
Talk 1: The Pivot to Virtual and the Transformation of Tours & Activities
Stephen Oddo, CEO & Co-Founder, Walks

Europe & America
Talk 2: Making Decisions During a Pandemic
Simone Gozzi, CEO & Co-Founder, City Wonders

Destination Marketing

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The Marketing Gurus:
The New Normal in Destination Marketing: Insight and Case Studies from the Front
Anna Au-Yeung, Global Head of Destination Marketing, Travelport
Sean Keliiholokai, Vice President Business Development, West Hollywood Travel + Tourism Board
Tolene van der Merwe, Director – UK & Ireland, Malta Tourism Authority

The Marketing Gurus:
Destination Marketing Strategy Checklist: How Data Plays a Critical Role in Today Travel Marketing
Rochelle Chhaya, COO, OMD APAC
Maunik Thacker, Senior Vice President – Marketing, Marina Bay Sands

The Marketing Gurus:
WeChat Marketing: A Complete Guide for Overseas Travel Brands
Jiang Ting, Founder, Bridge86 & WeChat4Travel

The Marketing Gurus:
Marketing to Gen Z: What’s Next in Youth Travel?
Reene Ho-Phang, Founder & Managing Director, BrandStory Asia

The Marketing Gurus:
How to Create the Right Stories at the Right Time to Reach Out to an Audience Dreaming of Travel
Nicola Eliot, Vice President, BBC StoryWorks APAC, BBC Global News
Anne Banas, Editor, BBC Travel, BBC Global News

The Marketing Gurus:
Rebounds and Revenge Travel
Martin Stoll, CEO, Sparkloft Media

The Marketing Gurus:
The New Storytelling Strategies for Destinations in The Changing Social Media Landscape
Jonathan Sloan, EVP, Europe and Middle East Strategy, MMGY Global
Victoria Sanders, Director Travel, News UK
Nick Evans, Social and Digital Director, MMGY Hills Balfour

The Marketing Gurus:
nfluencer Marketing and Social Media Management for the Travel Industry
Kelly Beckwith, Co-Founder & Director, The Asia Collective

The Marketing Gurus:
Crisis Communications: Marketing a Destination Amidst COVID-19
Elan Shou, APAC CEO, Ruder Finn Asia

The Marketing Gurus:
Reimagining the Tours & Activities Value Chain
Matthew Barker, Founder and CEO, Horizon Guides

The Marketing Gurus:
Reimagining Destinations for the Post-COVID Travellers
Jake Haupert, Co-Founder & Chairman of Board, Transformational Travel Council
Brian T. Mullis, Board Member, Transformational Travel Council
Joe Pine, Co-Founder, Strategic Horizons LLP, Strategic Thought Leader, Stone Mantel, Lecturer (Part-time), Columbia University School of Professional Studies
Anna Pollock, Founder, Conscious.Travel

Hotel Revenue
Distribution Summit

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Can Hotels Save the Planet? Rethinking Hotel Designs With Mother Nature in Mind
Clint Nagata, Founder & Creative Partner, BLINK Design Group
Guy Heywood, COO, Six Senses Hotels Resorts Spas
Allen Kerton, Design Principal & Partner, Coopers Hill

The Key to Recovery is Guest Satisfaction – Learn How to Turn Detractors into Promoters
Benjamin Jost, Co-Founder & CEO, TrustYou
Steffen Wenz, CTO, TrustYou

How Revenue Management Has Evolved and Where It is Today
Omkar Sen, Chief Revenue Officer, ZEN Rooms

Trends Hoteliers Need to Consider
Maria Taylor, Head of Hospitality, Asia Pacific, Amadeus

The Travel Journey – Past, Present and Future
Patrick Andres, Regional Vice President, Oracle Hospitality

The Future of Short-Term Vacation Rentals
Quirin Schwaighofer, Co-CEO & Co-Founder, MadeComfy

Moving Forward in the Midst of Crisis
Fenady Uriarte, Business Development Manager, South East Asia, STR

Leverage Big Data and Analytics to Predict Future Market Demand
Amit Peshawaria, Head, Asia Pacific & Oceania, OTA Insight

Adapting for the Future of Hospitality
Rajeev Menon, President, Asia Pacific (Excluding Greater China), Marriott International

Partner’s Sessions

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Conference Partner’s Session:
What’s Next for Cruise?
Jiali Wong, Regional Manager, Asia, Cruise Lines International Association (CLIA)

Conference Partner’s Session:
What Does It Mean to “Build Back Better”? Introducing the Future of Tourism Coalition
Natasha Martin, Founder, Good Tourism (moderator)
Jeremy Sampson, CEO, The Travel Foundation
Jens Thraenhart, CEO, Mekong Tourism
Albert Salman, President, Green Destination

Conference Partner’s Session:
ASEAN Travel Readiness
Fazal Bahardeen, Founder & CEO, CrescentRating, CEO, HalalTrip
Raudha Zaini, Strategic Partnerships & Projects Lead, HalalTrip
Barkathunnisha Abu Bakar, Founder, Elevated Consultancy & Training, Director, World Women Tourism, Associate, Murdoch University (Singapore)
Nagesh Jaladi, Head of Retail and Commerce, Asia Pacific, Mastercard

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