COVID-19 impacts on technology in travel

Technology has historically been seen as a tool within the travel industry, supporting business processes, particularly in an industry so reliant on service. The impact of COVID-19 has seen a new pace of technology evolution, where technology is now seen as vital to business success.

In this episode, we explore:

  • How technological advances are impacting on the hospitality and tourism industries in response to the pandemic.
  • Whether there is any hope of recovery for international tourism.
  • Whether a talent crisis is looming as professionals leave the industry.
  • How technology is assisting in the training and development of hospitality professionals through the downturn.

This podcast was contributed by knowledge partner:

 

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